Yes, Solid service here!!! I did initially place an order on another doll, but a not long after having placed my order, a new doll showed up in stock, and I wanted it… really wanted it. The seller was accommodating enough to allow me to change my order, since my initial order had yet to be placed to the factory. The upgrade process was very simple and went very smoothly. Thank you! Doll is great, delivered on time. AAA+++